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Suggested reading--Articles
1) Ahlzen R, Stolt CM et al The Humanistic Medicine Program at the Karolinska Institute, Stockholm Sweden, Acad Med 2003; 78:1039-42.
2) Ambady N, LaPlante D, Nguyen T et al. Surgeons’ tone of voice:A clue to malpractice history, Surgery 2002; 132:5-9.
3) Anderson K, Allan D, Finucare P, A 30-month study of patient complaints at a major Australian hospital, J Qual Clin Practice (2001); 21, 109-111
4) Anderson R, Schiedermayer D, The Art of medicine through the humanities: an overview of a one-month humanities elective for fourth year students, Medical Education 2003; 37:560-62.
5) Arnold L, Assessing professional behavior:Yesterday, today and tomorrow. Acad Med 2002; 77:502-515.
6) Arora R, Singer J, Arora A, Influence of key variables on the patients’ choice of a physician, Q Manage Health Care 13(3):166-173
7) Beach MC, ScM TI, et al.Relationship-centered care: sA constructive reframing, J Gen Intern Med 2006, 21:53-58.
8) Benbassat J, Baumal R, What is empathy and how can it be promoted during Clinical Clerkships?Acad Med 2004; 79:832-839.
9) Bendapudi NM, Berry LL, Frey KA et al.Patients’ perspectives on ideal physician behaviors, Mayo Clin Proc 2006: 81(3):338-344.
10) Betz Brown J, Boles M, Mullooly JP, Levinson W, Effect of Clinician communication skills training on patient satisfaction, Ann Intern Med 1999; 131:822-829.
11) Brigitte M, Claude B, Laeora B et al.Medical faculty as humanistic physicians and teachers:the perceptions of students at innovative and traditional medical schools. Medical Education 2000; 34(8): 630-634.
12) Bryan C, Saunders D, Medicine as business, learned profession, and moral enterprise, JSC Med Assoc 2005; 101:163-8.
13) Cohen JJ, Professionalism in medical education, an American perspective: from evidence to accountability, Medical Education; Jul 2006, 40(7):607-17.
14) Cruess SR, Johnston S, Cruess RL , Professionalism for medicine: opportunities and obligations, MJA 2002; 177:208-211.
15) Cruess SR, Professionalism and medicine’s social contract with society, Clinical Orthopaedics and Related Research, 2006 Aug; 449:170-6.
16. Eggly S, Brennan S, Rometsch-Wiese W, “Once when I was on call . . . ” Theory versus reality in training for professionalism, Acad Med 2005; 80:371-375.
17. Falk M, Compliance with treatment and the art of medicine, American Journal of Cardiology, Sept 15, 2001; Vol. 88.
18. Faunce TA, Gatenby P, Flexner’s ethical oversight reprised? Contemporary medical education and the health impacts of corporate globalisation. Medical Education 2005; 39:1066-1074.
19. Ginsburg S, Regehr G, Lingard L, Basing the evaluation of professionalism on observable behaviors, Acad Med Oct 2004, 79(10).
20. Ginsburg S, Regehr G, Stern D, Lingard L, The anatomy of the professional lapse: bridging the gap between traditional frameworks and students’ perceptions, Acad Med 2002; 77:516-522.
21. Goldsten EA, MacLaren CF, Smith S et al, Promoting fundamental clinical skills: A competency-based college approach at the University of Washington, Acad Med 2005; 80:423-433.
22. Greenland P, What if the patient were your mother, Arch Intern Med; Mar 28, 2005; Vol 165.
23. Gruen RL, Pearson SD, Brennan TA, Physician Citizens—public roles and professional obligations, JAMA 2004; 291:94-98.
24. Hafferty F:Viewpoint: The elephant in medical professionalism’s kitchen, Acad Med; Oct 2006; 81(10):906-14.
25. Haidet P, Stein HF, The role of the student-teacher relationship in the formation of physicians, J Gen Intern Med 2006; 21:S16-20.
26. Hatem CJ, Teaching approaches that reflect and promote professionalism, Acad Med 2003; 78:709-13.
27. Hawkus AH, Ballad JO, Hufford DJ, Humanities Education at Pennsylvania State University College of Medicine, Hershey, Pennsylvania, Acad Med 2003; 78:1001-1005.
28. Hickson GB, Federspiel CF, Pichert JW et al, Patient complaints and malpractice risk, JAMA 2002; 287:2951-2957.
29. Howe A, Professional development in undergraduate medical curricular—the key to the door of a new culture? Medical Education 2002; 36:353-59.
30. Johnston S, See one, do one, teach one: developing professionalism across the generations, Clinical Orthopaedics & Related Research, Aug 2006; 449:186-92.
31. Khaliq AA, Dimassi H, Huang CY et al, Disciplinary action against physicians: who is likely to get disciplined? Am J Med 2005; 118:773-77.
32. Kirkpatrick JN, Nash K, Duffy TP. Well rounded. Arch Intern Med, Mar 28, 2005; 165:613-616.
33. Luthy C, Cedrasch C, Perrin E et al, How do patients define “good” and “bad” doctors? Swiss Med Wkly 2005; 135:82-86.
34. Hafferty FW, Definitions of professionalism: a search for meaning and identity, Clinical Orthopaedics and Related Research, Aug 2006; 449:193-204.
35. McKinstry B, Ashcoft RE, Car J et al, Interventions for improving patients’ trust in doctors and groups of doctors, The Cochrane Database of Systematic Reviews 2006, Vol 3.
36. McLafferty RB, Williams RG, Lambert AD et al, Surgeon communication behaviors that lead patients to not recommend the surgeon to family members or friends: analysis and impact, Surgery, Oct 2006; 140(4):616-22.
37. McDTaylor D, Wolfe R, Cameron PA, Complaints from emergency department patients largely result from treatment and communication problems, Emergency Medicine 2002; 14:43-49.
38. Medical professionalism in the new millennium: a physician charter, Ann Intern Med 2002; 136:243-6.
39. Nebel EJ. Malpractice: Love thy patient, Clinical Orthopaedics and Related Research, Feb 2003, vol 407.
40. O’Toole TP, Kathuna N et al, Teaching professionalism within a community context: perspectives from a national demonstration project, Acad Med 2005; 80:339-343.
41. Oliva A, Professionalism in medicine: The new authority, The Physician Executive, March-April 2005; 40-44.
42. Peabody FW, The care of the patient, JAMA Mar 19, 1927; 88:877-882.
43. Pellegrino ED, Medical professionalism: Can it, should it survive? Journal of the American Board of Family Practice, Mar/Apr 2000; 13(2):147-149.
44. Ratanawongsa N, Bolen S, Howel E et al. Residents’ perceptions of professionalism in training and practice: Barriers, promoters and duty hour requirements, J Gen Intern Med 2006; 21:758-763.
45. Reinertsen JL. Zen and the art of physician autonomy maintenance. Ann Intern Med 2003; 138:992-995.
46. Rose GL, Rukstalis MR, Schuckit MA, Informal mentoring between faculty and medical students, Acad Med 2005; 80:344-348.
47. Rosenow EC, The challenge of becoming a distinguished clinician, Mayo Clin Proc 1999; 74:635-637.
48. Rosenow EC, Recertifying in the art of medicine: what I would tell young physicians, Mayo Clin Prac 2000; 75:865-868.
49. Roter DL, Frankel RM, Hall JA et al, The expression of emotion through nonverbal behavior in medical visits, J Gen Intern Med 2006: 21:528-534.
50. Rothman DJ, Medical professionalism—focusing on the real issues, New England J Med, Apr 27, 2000; 342(17):1283-86.
51. Sanghavi DM, What makes for a compassionate patient-caregiver relationship? Joint Commission Journal on Quality and Patient Safety, May 2006; 32(5):283-92.
52. Schattner A, Rudin D, Jellin N, Good physicians from the perspectives of their patients, BMC Health Sciences Research 2004; 4:26.
53. Schei E. Doctoring as leadership; the power to heal, Perspectives in Biology and Medicine 2006; 49(3):393-406.
54. Stern DT, The development of professional character in med students, July-August 2000/Hastings Center Report 30(4):S26-S29.
55. Sulmasy DP, Should medical schools be schools for virtue: J Gen Intern Med July 2000 15(7):514-516.
56. Vincent C, Yang M, Phillips A, Why do people sue doctors? A study of patients and relatives taking legal action, Lancet 1994; 343:1609-1613.
57. Wilkes MS, Usatine R, Slavin S et al, Doctoring: University of California, Los Angeles, Acad Med 1998; 73:32-40.
58. Wofford MM, Wofford JL, Bothra J et al, Patient complaints about physician behaviors: a qualitative study, Acad Med 2004; 79:134-138.
59. Wolfe SM, The destruction of medicine by market forces: Teaching acquiescence or resistance and change? Acad Med Jan 2002; 77(1).
60. Wolosin RJ, The voice of the patient: A national, representative study of satisfaction with family physicians, Q Manage Health Care; 14(3):155-184.
61. Working Party of the Royal College of Physicians, Doctors in society: medical professionalism in a changing world, Clin Med Nov-Dec 2005; 5(6 Supp 1):S5-40.
62. Wright SM, Hellmann DB, Ziegelstein RC, 52 Precepts that medical trainees and physicians should consider regularly, Am J Med 2005; 118:435-438.
63. Wynia MK, Stephen RL, Kao AC et al, Medical professionalism in society, New England Journal of Medicine 1999; 341(21):1611-1616.
64. Yedida MJ, Gillespie C, Kachur E et al, Effect of communication training on medical student performance, JAMA Sept 3 2003, 240(9).

Suggested Reading: Media Articles
1. Carey B, In the hospital, a degrading shift from person to patient, The New York Times, August 16, 2005.
2. Gross J, Alone in illness, seeking steady arm to lean on, The New York Times, August 26, 2005.
3. Hafner K. Teated for illness, then lost in labyrinth of bills, The New York Times, October 13, 2005.
4. Harmon, A, Young, assured and playing pharmacist to friends, The New York Times, Nov.16, 2005.
5. Hoffman J, Awash in information, patients face a lonely uncertain road, The New York Times, August 14, 2005.
6. Kmietovicz Z, R.E.S.P.E.C.T.—why doctors are still getting enough of it, BMJ Jan. 5 2002; Vol 324.
7. Kolata G, Sick and scared, and waiting, waiting, waiting, The New York Times, Aug. 20, 2005.
8. Kolata G, When the doctor is in but you wish you weren’t, The New York Times, Nov. 30, 2005.
9. Leland J, When health insurance is not a safeguard, The New York Times, Oct. 23, 2005.
10. Zuger A, For a retainer, lavish love by “boutique doctors,” The New York Times, Oct. 30, 2005.

Suggested Reading: Books
1) Korsch BM, Harding C: The Intelligent Patient’s Guide to the Doctor-Patient Relationship New York, NY, Oxford University Press, 1997.
   
2) Rotter, DL, Hall J: Doctors Talking with Patients/Patients Talking with Doctors (Auburn House, 1992).
   
3) Lown Bernard, M.D. The Lost Art of Healing (Houghton Mifflin 1996).
   
4) Starr P: The Social Transformation of American Medicine (Basic Books, 1982).
   
5) Spiro H: Empathy and the Practice of Medicine: Beyond Pills and the Scalpel. Yale University Press 1993.
   
6) Frampton S, Gilpin L, Charmel P: Putting Patients First

Useful links
1)www.ucel.ac.uk/medsoc/home.html (click on LHS for module titled Doctor/Patient relationship by John Benson)

2) www.yourdoctorinthefamily.com

3) www.bioethicsdiscussion.blogspot.com

4) www.yourdoctorsaidwhatblogs.com

5) www.ama-assn.org/ama/pub/category/16263.html

6) www.law.wisc.edu/patientadvocacy/index.html

7) www.planetree.org
 
 
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